Overview

• Salary

  3,000 SGD ~ 3,500 SGD

• Industry

  Logistic

• Job Description

  Our client, a leading Japanese logistics company, is seeking a Customer Service Executive (Japanese Speaking) to support their house and office moving operations as a Sales Coordinator.
  
  【 Responsibilities 】
  - Conduct pre-move surveys at customers' residences/offices to assess cargo volume and prepare quotations.
  - Handle import/export documentation and coordinate with overseas branches.
  - Communicate with Japanese clients, providing guidance and support throughout the relocation process.
  - Manage scheduling, transportation, and moving logistics, including elevator reservations and material estimations.
  - Ensure excellent customer service by explaining moving regulations, addressing inquiries, and preparing accurate quotations/invoices.
  - Supervise packing crews, oversee house removals, and ensure smooth operational execution.
  - Maintain inventory, oversee material procurement, and coordinate with operations for documentation processing.
  - Prepare and submit weekly sales reports, manage job costing, and handle invoice closures.