Customer Service Executive (Japanese Speaking)ID:36315
3,000 SGD ~ 3,500 SGDWest10日 前概要
給与
3,000 SGD ~ 3,500 SGD
業界
Logistic
仕事内容
Our client, a leading Japanese logistics company, is seeking a Customer Service Executive (Japanese Speaking) to support their house and office moving operations as a Sales Coordinator.
【 Responsibilities 】
- Conduct pre-move surveys at customers' residences/offices to assess cargo volume and prepare quotations.
- Handle import/export documentation and coordinate with overseas branches.
- Communicate with Japanese clients, providing guidance and support throughout the relocation process.
- Manage scheduling, transportation, and moving logistics, including elevator reservations and material estimations.
- Ensure excellent customer service by explaining moving regulations, addressing inquiries, and preparing accurate quotations/invoices.
- Supervise packing crews, oversee house removals, and ensure smooth operational execution.
- Maintain inventory, oversee material procurement, and coordinate with operations for documentation processing.
- Prepare and submit weekly sales reports, manage job costing, and handle invoice closures.
求めている人材
応募条件
【Requirements & Preferences】
(Must)
- Inexperienced candidates are welcome to apply - comprehensive training will be provided.
- Willingness to work on Saturdays when required (off-in-lieu will be granted).
- Proficiency in both spoken and written English & Japanese (minimum JLPT N2) to effectively communicate with Japanese-speaking clients.
- Strong attention to detail when handling Japanese client files and instructions.
- Proficiency in Microsoft Office and other relevant industry software.
- Self-motivated and well-organized, with a strong focus on documentation and invoicing.英語
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その他言語
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その他
福利厚生
【What you will receive 】
- AWS (Subject to company policy)
- Annual Leave: 14 days
- Medical Leave: 14 days
- Medical Benefits
- Company Transport
- Mobile Allowance: Up to SGD 50/month
- Company Laptop Provided就業時間
9:00 ~ 17:30
休日
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職種
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