Assistant Manager, Customer Service ID:36204
3,800 SGD ~ 4,300 SGDWest13 days agoOverview
Salary
3,800 SGD ~ 4,300 SGD
Industry
Manufacturing(Computer/Telecommunication), Manufacturing(Electronics/Semiconductors), Manufacturing(Automobile), Manufacturing(Machinery), Manufacturing(Chemicals/Materials), Manufacturing(Food), Manufacturing(Pharmaceutical/Medical Equipment)
Job Description
Our client is one of the biggest Japanese Manufacturers. Currently, they are looking for an Assistant Manager, Customer Service. This role reports to the Manager, Customer Service.
【 Responsibilities 】
- Assist and support the Manager of the Customer Service department.
- Responsible for supervising the activities related to the planning of logistic processes, calculating adequate levels of stock, defining optimal transportation routes, etc.
- Ensure inventory accuracy by conducting monthly inventory cycle counts.
- Demonstrate good communication with vendors/customers/all related parties.
- Implement internal and external processes, to satisfy company needs to minimize costs & improve to high productivity related to the logistics operation.
- Supervise team members, assign tasks, respond to complex, escalated enquiries and handle difficult accounts.
- Ensure compliance with legal and other requirements.
Qualifications
Requirement
【Requirements & Preferences】
(Must)
- Diploma in any field with a minimum of 2 years of experience in logistics and customer service.
- Experienced in processing sales and purchase orders.
- Proficient with Microsoft applications and SAP.
- Fluent in written and spoken English and Mandarin to liaise with English and Mandarin-speaking counterparts.
(Advantageous)
-Ability to commence work within short notice.
-Experience handling customers within the electronics, automotive, or healthcare sectors.English Level
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Other Language
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Additional Information
Benefit
【What you will receive】
- AWS
- Variable bonus (Depends on company and individual performance)
- Annual leave 14 days (Maximum up to 21 days)
- Medical Leave
- Medical benefits
- Transport allowance (On-claim basis)Working Hour
0830 ~ 1730
Holiday
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Job Function
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