Assistant Manager, Customer Service ID:36204

3,800 SGD ~ 4,300 SGDWest13 days ago

Overview

  • Salary

    3,800 SGD ~ 4,300 SGD

  • Industry

    Manufacturing(Computer/Telecommunication), Manufacturing(Electronics/Semiconductors), Manufacturing(Automobile), Manufacturing(Machinery), Manufacturing(Chemicals/Materials), Manufacturing(Food), Manufacturing(Pharmaceutical/Medical Equipment)

  • Job Description

    Our client is one of the biggest Japanese Manufacturers. Currently, they are looking for an Assistant Manager, Customer Service. This role reports to the Manager, Customer Service.

    【 Responsibilities 】
    - Assist and support the Manager of the Customer Service department.
    - Responsible for supervising the activities related to the planning of logistic processes, calculating adequate levels of stock, defining optimal transportation routes, etc.
    - Ensure inventory accuracy by conducting monthly inventory cycle counts.
    - Demonstrate good communication with vendors/customers/all related parties.
    - Implement internal and external processes, to satisfy company needs to minimize costs & improve to high productivity related to the logistics operation.
    - Supervise team members, assign tasks, respond to complex, escalated enquiries and handle difficult accounts.
    - Ensure compliance with legal and other requirements.

Qualifications

  • Requirement

    【Requirements & Preferences】

    (Must)
    - Diploma in any field with a minimum of 2 years of experience in logistics and customer service.
    - Experienced in processing sales and purchase orders.
    - Proficient with Microsoft applications and SAP.
    - Fluent in written and spoken English and Mandarin to liaise with English and Mandarin-speaking counterparts.

    (Advantageous)
    -Ability to commence work within short notice.
    -Experience handling customers within the electronics, automotive, or healthcare sectors.

  • English Level

    -

  • Other Language

    -

Additional Information