Officer, Customer ServiceID:36227
3,000 SGD ~ 3,400 SGDWestabout 23 hours agoOverview
Salary
3,000 SGD ~ 3,400 SGD
Industry
Manufacturing(Computer/Telecommunication), Manufacturing(Electronics/Semiconductors), Manufacturing(Automobile), Manufacturing(Machinery), Manufacturing(Chemicals/Materials), Manufacturing(Food), Manufacturing(Pharmaceutical/Medical Equipment), Manufacturing(Other)
Job Description
Our client, one of the largest Japanese manufacturers, is seeking a dedicated Officer, Customer Service to join their team. This position will report directly to the Manager, Customer Service.
【Responsibilities】
- Assist and support the Manager of the Customer Service department.
- Responsible for supervising the activities related to the planning of logistic processes, calculating adequate levels of stock, defining optimal transportation routes, etc.
- Ensure inventory accuracy by conducting monthly inventory cycle counts.
- Demonstrate good communication with vendors/customers/all related parties.
- Implement internal and external processes, to satisfy company needs to minimize costs & improve to high productivity related to the logistics operation.
- Supervise team members, assign tasks, respond to complex, escalated enquiries and handle difficult accounts.
- Ensure compliance with legal and other requirements.
Qualifications
Requirement
【Requirements & Preferences】
(Must)
- Diploma in any field with a minimum of 1 year of experience in logistics and customer service.
- Experienced in processing sales and purchase orders.
- Proficient with Microsoft applications and SAP.
- Fluent in written and spoken English and Mandarin to liaise with English and Mandarin-speaking counterparts.
(Advantageous)
-Ability to commence work within short notice.
-Experience handling customers within the electronics, automotive, or healthcare sectors.English Level
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Other Language
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Additional Information
Benefit
【What you will receive】
- AWS
- Variable bonus (Depends on company and individual performance)
- Annual leave 14 days (Maximum up to 21 days)
- Medical Leave
- Medical benefits
- Transport allowance (On-claim basis)Working Hour
0830 ~ 1730
Holiday
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Job Function
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