【日系金融】カスタマーサービス - アシスタントマネージャーID:36179
3,500 SGD ~ 4,500 SGDCity1 day agoOverview
Salary
3,500 SGD ~ 4,500 SGD
Industry
Finance(Other)
Job Description
日系金融機関にて、カスタマーサービスを募集いたします。
カスタマーサービスチームの業務計画・調整をサポートいただき、その他金融機関とのコラボレーションによる取引促進（マーチャントリサーチ＆スペシャルオファー）をサポートいただきます。役職はアシスタントマネージャーとなります。
【 業務内容 】
- キャンペーン／ビジネス提案書やコンテンツの日本語訳をアシストし、日本本社との橋渡し
- 電話または電子メールにて顧客とのコミュニケーション
- 顧客からの問い合わせ対応
- 顧客からのクレーム処理と解決
- 管理規定に従い、顧客とのやり取りを記録
- 社内外部署との連絡・調整
- 顧客への最新情報の提供
- 加盟店増加への貢献（加盟店調査）
- カスタマーサービス業務を通じて、売上向上に貢献
Qualifications
Requirement
【応募要件＆求める人物像】
- 3年以上のカスタマーサービスのご経験
- ビジネスレベルの英語力
- Microsoft PowerPoint, Word, Excelの基礎スキルEnglish Level
-
Other Language
-
Additional Information
Benefit
【 福利厚生 】
- AWS （AWSボーナスの日割り計算 - 12ヶ月に分割）
- 業績賞与（月給2ヶ月分まで）
- 有休休暇：18日
- 病気休暇：14日（入院は60日まで）
- 交通費手当：月50SGD
- 医療費償還：年650SGD
- 年次健康診断：300SGD
- 保険加入Working Hour
9:00 ~ 18:00
Holiday
-
Job Function
Related Jobs
Accounting & Administrative OfficerID:36172
4,000 SGD ~ 4,200 SGDCityJob Function
General Affair/Admin, Custmer Support/Service, Customer Service/Sales, Sales(Corporate), Sales(Individual), Interpreter/Translator, Sales Coordinator
Job Description
Our client is a Japanese Real Estate company. They are looking for an Accountant & Administrative Officer.You will be reporting to the Managing Director【What you will be working】- Process payroll accurately and in a timely manner, collaborating closely with the HR consultant to ensure compliance with the Employment Act and taxation policies.- Handle monthly CPF contributions, tax clearance, and annual tax filing in collaboration with the HR consultant and Accountant.- Manage yearly AIS submission, and ECI filing, assist with corporate tax filing by liaising with tax agents, and support external auditors and headquarters’ auditors during the annual audit process.- Prepare invoicing, debit and credit notes, payments, issue cheques/telegraphic transfers (TT), and handle e-filing, bank reconciliation, and cash flow statements.- Oversee month-end accounts closing and maintain a full set of accounts (AP, AR, GL). Consolidate monthly Accounts - Receivable and Accounts Payable and ensure accurate bank reconciliation. Ensure the Accountant generates timely and accurate monthly financial statements.- Perform administrative duties related to HR matters and claims.- Maintain employee personnel files, including attendance and leave records.- Manage onboarding, offboarding, and employee welfare processes.- Handle insurance and license renewals (Medical Insurance, Office Insurance, etc.).- Oversee daily office operations, ensuring IT system stability by managing IT subcontractors, and handling incoming/outgoing mail, pantry supplies, and miscellaneous office needs.-Take on ad hoc job duties, projects, and initiatives as required.
Benefit
【What they are offering】
- AWS
- Variable Bonus (depending on the company and individual performance)
- Annual Leave: 14 days
- Medical Leave: 14 days
- Medical InsuranceSales - Real Estate (CEA Certified)ID:35786
4,000 SGD ~ 4,000 SGDCityJob Function
General Affair/Admin, Custmer Support/Service, Customer Service/Sales, Sales(Corporate), Sales(Individual), Interpreter/Translator, Sales Coordinator
Job Description
Our client is a Japanese real estate company seeking a professional Sales - Real Estate (CEA Certified) to lead their team. The ideal candidate will build strong relationships with clients, understanding their needs and preferences to provide tailored solutions.【Responsibilities】- Research, plan, and execute property viewings for clients.- Assess client's needs and financial capabilities to propose suitable solutions.- Provide guidance and assist tenants in finding properties that match their needs at the right price and under the best terms.- Accompany clients during property viewings and departures.- Establish and maintain strong relationships with agencies, prospects, and tenants.- Assist in the leasing and marketing of properties.- Coordinate unit handovers for incoming and outgoing tenants.- Address and assist tenants with issues such as water leaks, equipment breakdowns, lost keys, etc.- Liaise with vendors to resolve tenant issues.- Prepare leasing reports, and update necessary paperwork and databases (contracts, leases, terminations, closing statements, etc.).- Promote sales through advertisements, open houses, and listing services as needed.- Comply with company policies and CEA regulations.
Benefit
【What they are offering】
- AWS
- Variable Bonus (depending on the company and individual performance)
- Annual Leave: 14 days
- Medical Leave: 14 days
- Medical Insurance【日系不動産】カスタマーサービスID:33919
3,500 SGD ~ 4,500 SGDCityJob Function
General Affair/Admin, Custmer Support/Service, Customer Service/Sales, Sales(Corporate), Sales(Individual), Interpreter/Translator, Sales Coordinator
Job Description
日系不動産会社にて、カスタマーサービスのポジションを募集しております。セールス・マネージャーのもとで、お客様のニーズやご意見を汲み取り、チームに還元してくださるような方を求めております。【 業務内容 】- ローカルのサービスセンターとの連携（電話、Whatsapp利用） - テナント顧客からの物件フィードバック、リクエスト、問い合わせへの対応- 取り扱い物件の不備などへの対応・トラブルシューティング- 物件修理などに関する、関係業者とのやりとり- 物件修理の進捗管理- 貸主／テナント顧客への物件引き渡しのコーディネート、準備、案内- 事務作業（書類作成、メール応答）- 上長への報告 - その他アドホック業務
Benefit
【 福利厚生 】
- AWS
- 業績賞与（会社・個人の業績に基づく）
- 有休休暇：14日
- 病気休暇：14日
- 医療保険Operations ExecutiveID:34316
3,500 SGD ~ 4,500 SGDCityJob Function
Custmer Support/Service, Sales Coordinator
Job Description
Our client, a distributor of marine and navigational equipment, is seeking a dedicated Operations Executive to join their dynamic team.【Responsibilities】- Oversee and manage the entire sales process, including quotations, order processing, invoicing, and delivery arrangements.- Follow up on sales inquiries and submit quotations to achieve sales targets.- Build and maintain strong relationships with both new and existing customers.- Process customer orders and monitor payment schedules to ensure timely collection.- Coordinate with production teams at Japan HQ to align on delivery schedules.- Prepare and manage full sets of shipping documentation.- Liaise with freight forwarders to arrange and confirm shipping logistics.- Assist in preparing various sales reports and performance tracking.- Perform other ad-hoc tasks as assigned.
Benefit
【What they are offering】
- AWS
- Variable Bonus (Based on Company & Individual performance)
- Annual Leave: 14 days
- Medical Leave
- Medical Benefits: $400 a year
- Comprehensive Insurance Coverage (group hospital surgery and dental)
Please sign in.