【日系不動産】カスタマーサービスID:33919
3,500 SGD ~ 4,500 SGDCity2 days agoOverview
Salary
3,500 SGD ~ 4,500 SGD
Industry
Real Estate
Job Description
日系不動産会社にて、カスタマーサービスのポジションを募集しております。セールス・マネージャーのもとで、お客様のニーズやご意見を汲み取り、チームに還元してくださるような方を求めております。
【 業務内容 】
- ローカルのサービスセンターとの連携（電話、Whatsapp利用）
- テナント顧客からの物件フィードバック、リクエスト、問い合わせへの対応
- 取り扱い物件の不備などへの対応・トラブルシューティング
- 物件修理などに関する、関係業者とのやりとり
- 物件修理の進捗管理
- 貸主／テナント顧客への物件引き渡しのコーディネート、準備、案内
- 事務作業（書類作成、メール応答）
- 上長への報告
- その他アドホック業務
Qualifications
Requirement
【 求める人物像 】
- エンドユーザーへのカスタマーサービス経験2～3年以上
- 日常会話レベルの英語力
- 日本の文化やビジネスマナーを理解されている方
- 基本的なPCスキルがある方English Level
-
Other Language
-
Additional Information
Benefit
【 福利厚生 】
- AWS
- 業績賞与（会社・個人の業績に基づく）
- 有休休暇：14日
- 病気休暇：14日
- 医療保険Working Hour
9:00 ~ 18:00
Holiday
-
Job Function
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Benefit
【 What you will receive 】
- AWS
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- Medical Leave
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【What they are offering】
- AWS
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Job Description
日系不動産企業にて、事務アシスタント職を担当してくださる方を募集しております。総合不動産として、ビル・住宅などの開発・販売から入居後の管理、その他様々な分野にわたり、法人・個人のお客様の様々なニーズに対応した商品・サービスを提供しております。【 主な業務内容 】＜総務・庶務業務＞※IT サポート・オフィスクリーニングはアウトソース- 来客対応- 備品の発注・管理（IT 機器・文具・名刺等）- 社内インフラの整備- 社内の簡単な清掃＜経理補助業務＞ ※会計・税務実務はアウトソース- 経費精算・請求書チェック、会計事務所との連絡業務、監査対応サポート- 銀行口座管理、支払業務（インターネットバンキング）、銀行担当との連絡業務＜人事関連業務＞- 従業員勤怠管理、駐在員着任・帰任サポート（ビザの申請・更新／住宅契約・更新含む）- 社内規程・マニュアル管理＜一般事務業務＞- 書類管理、稟議（社内承認）管理- 従業員スケジュール管理・電話応対・問合せ対応- その他アドホック業務
Benefit
【 福利厚生 】
- AWS
- 業績賞与
- 年次有休：14日（上限20日まで）
- 通勤交通費：支給
- 健康／労災保険
- 年1度の定期健診：会社負担
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