【日系不動産】カスタマーサービスID:33919
3,500 SGD ~ 4,500 SGDCityabout 2 months agoOverview
Salary
3,500 SGD ~ 4,500 SGD
Industry
Real Estate
Job Description
日系不動産会社にて、カスタマーサービスのポジションを募集しております。セールス・マネージャーのもとで、お客様のニーズやご意見を汲み取り、チームに還元してくださるような方を求めております。
【 業務内容 】
- ローカルのサービスセンターとの連携（電話、Whatsapp利用）
- テナント顧客からの物件フィードバック、リクエスト、問い合わせへの対応
- 取り扱い物件の不備などへの対応・トラブルシューティング
- 物件修理などに関する、関係業者とのやりとり
- 物件修理の進捗管理
- 貸主／テナント顧客への物件引き渡しのコーディネート、準備、案内
- 事務作業（書類作成、メール応答）
- 上長への報告
- その他アドホック業務
Qualifications
Requirement
【 求める人物像 】
- エンドユーザーへのカスタマーサービス経験2～3年以上
- 日常会話レベルの英語力
- 日本の文化やビジネスマナーを理解されている方
- 基本的なPCスキルがある方English Level
-
Other Language
-
Additional Information
Benefit
【 福利厚生 】
- AWS
- 業績賞与（会社・個人の業績に基づく）
- 有休休暇：14日
- 病気休暇：14日
- 医療保険Working Hour
9:00 ~ 18:00
Holiday
-
Job Function
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【 What you will receive 】
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- Medical Leave: 14 days
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