57 Jobs for IT/Telecommunications found
Account ManagerID:35445
4,500 SGD ~ 7,000 SGDNorth, East工作内容
Our Client is a Singapore-based fast-growing technology and network company specializing in network test & monitoring solutions for communications service providers, and enterprises segment. They are looking for an experienced Account Manager to join their team!Reporting to the Managing Director【 What you will be doing 】- Handle inquiries and requests from customers and address their needs- Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors- Stay on top of accounts, making sure customers receive services that are within their budget and meet their needs- Responsible for keeping current customers satisfied and delivering exceptional customer service on a day-to-day basis- Collaborate and meet regularly with internal team members to discuss progress and find new ways to improve business and facilitate customer need fulfilment- Generate progress reports for clients and management within the company- Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders- Forecast and track key account metrics- Collect and analyze data to learn about customer behaviour- Identify upsell, cross-sell, and renewal opportunities and communicate with the management regularly- Act as a customer advocate with a focus on improving the buying experience- Monitor and analyze customer’s usage of our product and solution- Responsible for working with the Sales and management to onboard and integrate new customers and develop existing customer relationships
福利制度
【 What they are offering 】
- AWS
- Variable Bonus (Depends on Company and Individual performance)
- Annual Leave 14 days (Additional 1 day for each year of service, up to a maximum of 18 days)
- Sales Commission: Commission structure will be further firmed upon joining and will be on top of monthly gross salary
- Medical Insurance (Including Dental and Hospitalisation)
- Mobile phone reimbursement for the monthly subscription plan
- Transportation Allowance: SGD 500 (Included in monthly gross salary)Customer Support Specialist ID:35426
2,800 SGD ~ 3,200 SGDCity工作内容
Our client provides end-to-end outsourcing services to clients across the globe and they are currently looking for a Customer Support Specialist. The incumbent should be able to provide a summary view of a customer's open order book upon request with delivery status look-ahead, proactively provide status on delayed orders with reasons, and require working with Supply Chain resources to confirm reasons for delay. The incumbent may also be required to work through the feasibility of customer order expedited requests, and monitor open order delivery status and initiate product exchanges, rentals, escalations as needed to meet customer on-time delivery needs.【 What you will be doing 】- Enter order, quote request, PO Review, Z tasking, and case management as per standard work and within the defined SLA- Should be aware of customer-specific nuances like discount, rate conditions, flow down etc.- Own customer escalation and work with different teams and functions to resolve it.- Clearly articulate a problem statement and help required to support functions to drive accurate and timely responses.- Attend and lead customer calls, prepared with a summary of open customer queries and orders, and ready to discuss and resolve open items in real time.- Drive any internal changes required due to customer actions and process requirements including, but not limited to, standard work and Customer Specific Work Instruction updates- Define Customer portal management plan, where applicable, and proactively manage Customer portal access, training, and requirements.
福利制度
【 What they are offering 】
- AWS
- Annual Leave
- Company Insurance
- Flexible BenefitsData Centre Technician x2ID:35260
3,300 SGD ~ 3,700 SGDCentral工作内容
Our client is an IT service provider that provides global IT support for their clients. Currently, they are expanding their professional tech team, looking for a Data Centre Technician to join the team. 【 What you will be doing 】Hardware Support Services:- Installation, relocation, and configuration of IT equipment.- Addressing hardware additions, moves, and changes.Decommissioning IT Equipment:- Managing the decommissioning process for servers, networks, storage, and backup devices.Media Management:- Handling destruction and disposal of HDDs and SSDs securely.Hardware Break-Fix Support:- Diagnosing and fixing hardware issues, including parts replacement and module reseating.Equipment Inspection:- Conduct regular physical and visual inspections of data centre equipment and facilities.Onsite Support:- Provide support during scheduled power down/up events and other critical situations.Troubleshooting:- Identifying and resolving problems related to IT and network equipment.Inventory Management:- Maintaining accurate records of inventory and performing regular cycle counts.Capacity and Resource Management:- Managing rack space, power, cooling, and patch panel port availability.- Allocating resources for new installations or relocations.Reporting and Documentation:- Updating documentation for new structured cabling and materials.- Generating regular reports on progress, maintenance, and improvements.- Managing incident and change processes, access requests, and vendor coordination.
福利制度
【 What they are offering 】
- Variable Bonus (Up to one month depending on Company and Individual performance)
- Annual Leave 14 days (Maximum up to 18 days)
- Medical Leave 14 DaysSenior Consultant (Anti-Money Laundering Program)ID:35329
6,000 SGD ~ 10,500 SGDCity工作内容
Our client is a Japanese IT consulting firm, hiring a Project Manager to manage a banking project.【 What you will be doing 】- Responsible for business analysis for banking process/system- Responsible for communication with banking clients and our project members- Responsible for creating necessary documents like As-Is/To-Be business process flow, Requirement Documents, Use Case, Data Analysis, System Architecture, Project Plan etc
福利制度
【What they are offering】
- Variable Bonus (Depending on the Company and Individual performance)
- Annual Leave: 14 Days
- Medical Leave
- Health Insurance (Covered for staff + spouse + children)
- Travel and Life & Accident Insurance
- Annual Medical Checkup
- Mobile Phone claim: Subscription fee up to $53
- Other Fringe BenefitsSenior Consultant - PMO for Financial Industry (Japanese Speaking) ID:35417
7,000 SGD ~ 10,500 SGDCity工作内容
Our client is a Japanese IT consulting firm and currently hiring a Senior Consultant (PMO for the financial industry). They are currently running a major project to adopt ISO 20022 in the bank's remittance system. They need a PMO member to coordinate issues, progress, risks, and quality for both users and the system for this project.【 What you will be doing 】- Collaborating with end users and Head Office to create planning papers for UAT/ BCP/ Migration/ Business rehearsals.- Leading tasks related to UAT/ BCP/ Migration/ Business rehearsals in coordination with end users and Head Office.- Facilitating meetings and maintaining effective communication with stakeholders in Singapore and Japan.- Adjusting project scopes and requirements as necessary.- Undertaking other relevant tasks as assigned by the project manager, including documentation and information gathering.
福利制度
【What they are offering】
- Variable Bonus (Depending on the Company and Individual performance)
- Annual Leave: 14 Days
- Medical Leave
- Health Insurance (Covered for staff + spouse + children)
- Travel and Life & Accident Insurance
- Annual Medical Checkup
- Mobile Phone claim: Subscription fee up to $53
- Other Fringe BenefitsNetwork Engineer ID:35418
6,000 SGD ~ 10,500 SGDCity工作内容
Our client is a Japanese IT consulting firm and currently hiring a Network Engineer. 【 What you will be doing 】- Develop plans for network maintenance activities and provide accurate effort estimates.- Perform requirement gathering, and collaborate with stakeholders to comprehend and analyse user, business, and system functional requirements, ensuring a clear understanding of delivery needs.- Perform risk assessments, evaluate current and future processes, identify technical constraints, and propose solutions.- Design technical solutions based on Functional Specification Documents.- Perform maintenance and testing works, construct solutions as per technical specifications and execute testing procedures to ensure the quality of network establishment.- Prepare production documentation Go-Live.- Offer technical assistance in resolving incidents and conduct root cause analysis.- Assist the team leader in various network-related activities.
福利制度
【What they are offering】
- Variable Bonus (Depending on the Company and Individual performance)
- Annual Leave: 14 Days
- Medical Leave
- Health Insurance (Covered for staff + spouse + children)
- Travel and Life & Accident Insurance
- Annual Medical Checkup
- Mobile Phone claim: Subscription fee up to $53
- Other Fringe BenefitsInside Sales Executive - Telecom Industry (Japanese Speaking) ID:35212
3,000 SGD ~ 3,500 SGDCity工作内容
Our client is a well-known Telecommunication company in Japan that provides comprehensive global and local communication services to clients by tailoring services according to the characteristics of each region. They are looking for an Inside Sales Executive.【 What you will be doing 】- Provide comprehensive support to the Account Manager- Generate Sales Quotation using Microsoft Excel and Business Central- Back-up for Sales Account Manager in customer communication and tasks when they are out of office /upon request - Accurately respond to customer requirements within the stated time frames (requests for quotes, order processing, product information, order tracking details)- Process sales orders and coordinate service delivery- Work closely with Sales, Presales and Procurement to prepare quotations for customer- Source quotation from respective vendors- In-depth knowledge and use of the company's tools, processes and partner-facing applications such as Cisco CCW and others- Proactively build and maintain a strong working relationship with the ISR team- Proactively build and maintain a strong working knowledge of strategic OEM products and services- Use the systems and data to produce reports when necessary.- May be required to identify and recommend improvements to sales administration processes
福利制度
【 What they are offering 】
- Variable Bonus (Depends on Company and Individual performance)
- Annual Leave: 12 days (Maximum up to 22 days)
- Medical Leave
- Insurance: Group hospitalization and surgical with outpatient/dental benefits, and personal accident insurance coverage
- Annual Health ScreeningApplication Project Manager (Japanese Speaking)ID:35328
10,500 SGD ~ 14,000 SGDCity工作内容
Our client is a Japanese IT consulting firm expanding with many new opportunities and projects from banking and finance. They are looking for an Application Project Manager (Japanese Speaking)【 What you will be doing 】- Facilitate IT projects from the initiation to release phases.- Take charge of project initiation and management as the Project Manager, handling tasks like scheduling, ensuring quality, and managing costs.- Responsible for coordinating with project team members to facilitate projects.- Supervise sizable teams for the application development team and accounting system replacement.- Engage in stakeholder communication.- Develop comprehensive project plans.
福利制度
【What they are offering】
- Variable Bonus (Depending on the Company and Individual performance)
- Annual Leave: 14 Days
- Medical Leave
- Health Insurance (Covered for staff + spouse + children)
- Travel and Life & Accident Insurance
- Annual Medical Checkup
- Mobile Phone claim: Subscription fee up to $53
- Other Fringe BenefitsSenior Consultant (Insurance)ID:33820
6,000 SGD ~ 10,500 SGDCity工作内容
Our client is a Japanese IT consulting firm, and currently hiring a Senior Consultant in the Insurance Division for their business expansion in the APAC market.【 What you will be doing 】Main tasks will revolve around business analysis and end-to-end project management, including:- Conducting business requirements gathering, analysis, improvement, and prioritization.- Managing projects by planning, tracking progress, and ensuring timely completion.- Employing problem-solving techniques to identify, mitigate, and resolve issues.- Participation in pre-sales and sales activities, including: Solutioning and proposing strategies, with a focus on planning, suggesting improvements, and enhancing presentations.- Designing and developing proposals using MS PowerPoint.
福利制度
【What they are offering】
- Variable Bonus (Depending on the Company and Individual performance)
- Annual Leave: 15 Days
- Medical Leave
- Health Insurance (To be covered by staff + spouse + children)
- Travel and Life & Accident Insurance
- Annual Medical Checkup
- Mobile Phone claim: Subscription fee up to $53
- Other Fringe BenefitsNetwork Consultant (Presales) ID:34263
6,000 SGD ~ 8,000 SGDCity工作内容
Our client is a well-known Telecommunication company in Japan that provides comprehensive global and local communication services to clients by tailoring services according to the characteristics of each region. They are looking for a Network Consultant (Presales) 【 What you will be doing 】- Provide consultation, solutions and product knowledge to support the sales team- Identify customer business requirements/technical requirements and generate sales opportunities with the proper solution.- Design the right solutions to achieve customer business outcomes and maximize customer investment and satisfaction.- Present the solution to the customer and prepare the technical offer and its cost. - Keep updated with market trends to address customer business/technical requirements and find out the right new products/services to enhance existing focus solutions.- Work closely with focus technology/business partners, building and growing business relationships.- Hand over ordered projects to the postsales team.- Retain and upsell our services to customers
福利制度
【 What they are offering 】
- Variable Bonus (Depends on Company and Individual performance)
- Annual Leave: 12 days (Maximum up to 22 days)
- Medical Leave
- Insurance: Group hospitalization and surgical with outpatient/dental benefits, and personal accident insurance coverage
- Annual Health Screening