2 Jobs: Job Vacancies for GM Positions
General ManagerID:37488
5,000 SGD ~ 9,000 SGDCityJob Description
Our Client is a global hospitality group founded in 2012 for genuine hospitality, travel, and culinary storytelling, the group curates distinctive dining experiences inspired by specific cultures, places, and eras.The General Manager (GM) is responsible for the overall leadership and operational excellence of one or multiple restaurant outlets. This role drives performance across guest experience, team leadership, operations, and financial outcomes.The GM will work closely with Founders and senior leadership to align operations with the company’s vision and core values, while continuously improving service standards, team capability, and business profitability.This is a hands-on leadership role requiring someone who thrives on the floor, leads by example, and is deeply passionate about hospitality.【Responsibilities】1. Guest Experience & Leadership- Lead all service periods, ensuring exceptional and consistent guest experiences- Champion company culture, storytelling, and service philosophy- Handle guest feedback and complaints professionally, ensuring swift resolution- Build strong guest relationships and drive repeat business2. Operations Management- Oversee daily operations across front and back of house to ensure efficiency and service excellence- Develop, implement, and enforce SOPs, service standards, and operational checklists- Ensure compliance with hygiene, food safety, and licensing regulations- Monitor and manage POS systems (e.g., Revel) and reservation platforms (e.g., SevenRooms)- Drive continuous improvement through regular operational reviews and problem-solving- Prepare and present operational reports to senior leadership3. Team Leadership & People Development- Lead, coach, and develop Restaurant Managers and team members- Drive recruitment, onboarding, and retention strategies- Implement structured training programs and succession planning- Conduct regular performance reviews, one-on-ones, and appraisals- Foster a positive, high-performance team culture and strong employee engagement4. Financial & Commercial Management- Take full ownership of P&L performance for assigned outlet(s)- Drive revenue growth through upselling, promotions, and service excellence- Monitor and control labour costs, food costs, and operational expenses- Oversee inventory management, procurement, and stock control- Ensure compliance with company financial policies, including cash handling5. Business Initiatives & Growth- Support new menu launches, concept rollouts, and promotional campaigns- Lead and execute events, activations, and partnerships- Identify opportunities for operational improvement and revenue growth- Stay updated on industry trends, competitors, and market developments
Benefit
【What you will receive】
- Annual Leave: TBD
- Medical Leave
- Medical InsuranceAssistant General ManagerID:37359
8,000 SGD ~ 9,000 SGDWestJob Description
Our client provides comprehensive plant engineering, logistics, and operational support services across multiple industries. They are currently seeking an Assistant General Manager.【 Responsibilities 】1. Leadership and Strategic Planning- Provide strategic direction and leadership for the Logistics departments (Sea, Air, Transport).- Develop departmental goals, objectives, and initiatives aligned with the company’s overall strategic vision.2. Operational Management- Oversee all operational activities within the Logistics departments.- Ensure compliance with all applicable laws, regulations, and industry standards.- Monitor operational performance to optimize efficiency and service quality.3. Customer Relationship Management- Build and maintain strong relationships with customers.- Understand customer needs and provide tailored solutions to meet their requirements.- Prepare and provide quotations to customers.4. Supplier Relationship Management- Build and maintain strong relationships with suppliers.- Negotiate rates and terms with suppliers.- Monitor and manage supplier performance.5. Financial Management- Develop and manage departmental budgets, including revenue forecasting, cost control, and profitability analysis.- Identify opportunities to maximize revenue and minimize costs while maintaining service quality.- Monitor financial performance and implement corrective actions when needed.- Generate achievement reports providing insights into operational metrics, financial performance, and customer satisfaction.6. Process Improvement and Optimization- Continuously evaluate and improve operational processes to enhance efficiency and productivity.- Implement new technologies and tools to streamline workflows and reduce manual work.- Identify and eliminate bottlenecks to improve service delivery.7. Team Development- Recruit, train, and develop a high-performing team.- Provide coaching, mentoring, and performance feedback to team members.- Foster a culture of collaboration, innovation, and continuous improvement.8. Risk Management and Compliance- Ensure compliance with all relevant laws, regulations, and industry standards.- Implement and enforce policies and procedures to mitigate risks and ensure legal compliance.- Identify and address potential risks related to cargo handling, customs compliance, and security.9. Strategic Partnerships and Business Development- Identify new business opportunities and develop strategic partnerships with customers and other stakeholders.- Collaborate with the sales team to promote logistics services and expand market share.- Participate in industry events and networking activities to enhance the company’s visibility and reputation.
Benefit
【 What you will receive 】
- Variable Bonus (Based on company and individual performance)
- Annual Leave: 14 days (Up to a maximum of 21 days)
- Medical Leave: 14 days
- Position Allowance: $300/month
- Car Allowance: $700/month (*Fuel allowance will be provided separately)
- Medical Insurance Coverage
