IT & Customer Service Executive (Japanese Speaking)ID:35779
3,500 SGD ~ 4,500 SGDCentral, East17日 ago概述
薪资
3,500 SGD ~ 4,500 SGD
产业类别
Manufacturing(Electronics/Semiconductors), Manufacturing(Automobile), Manufacturing(Machinery)
工作内容
Our client, a listed firm specializing in electronic components, is seeking an IT & Customer Service Executive (Japanese Speaking). The primary responsibilities include managing IT matters within the office, overseeing delivery and shipping processes, and providing support to the sales team.
Reporting Line: Customer Service Manager.
【Responsibilities】
1) IT support (30%)
- Liaise with the Japan HQ IT team to handle IT and network-related issues.
- Assist with IT setups, including the configuration of new PCs and laptops.
- Provide support for IT system implementations as required.
2) Customer Service (70%)
- Process sales orders using the SAP system, including acknowledging orders with estimated delivery dates based on standard lead times.
- Issue purchase orders to vendors.
- Coordinate with internal and external parties to ensure timely production and shipment of goods.
- Manage order backlogs and collaborate with the sales team to address any delivery or production challenges.
- Handle delivery and shipping documentation, working closely with the Singapore or Philippines warehouses, forwarders, and transporters to ensure smooth delivery to customers.
资格
应征条件
【 What they are looking for 】
<Must>
- Minimum "O" Levels and above
- Basic IT knowledge and a willingness to take on customer service responsibilities.
- Fluent in English and Japanese (Min JLPTN2) in listening/writing and speaking is essential to liaise with Japanese stakeholders and headquarters.
- Strong proficiency in Microsoft Office.英文
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其他语言
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附加信息
福利制度
【 What they are offering 】
- AWS
- Variable Bonus (Depends on the company and individual performance)
- Annual Leave: 14 days (Maximum up to 20 days) (Based on Financial year, April-March)
- Medical Leave: 14 days
- Insurance
- Transport Allowance
- Mobile Allowance工作时间
9:00 ~ 17:45
假日
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职业类别
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