5 Jobs: Job Vacancies for Customer Service/Sales Positions
Service Sales Manager ID:37491
5,000 SGD ~ 8,000 SGDCentralJob Description
Our client is the market leader in semiconductor test systems and equipment. As part of the client's continued expansion in Asia, we are seeking a Service Sales Manager to drive the growth of our aftermarket service business across key semiconductor accounts. This role plays a critical part in strengthening long-term customer partnerships while maximizing the lifecycle value of installed systems through service solutions.【Responsibilities】Account & Service Business Growth- Own and drive service revenue growth across assigned semiconductor customer accounts, covering Customer Support Agreements (CSA), production services, and engineering support services- Ensure timely renewal and conversion of warranty contracts into long-term service agreements- Identify whitespace opportunities within the installed base to expand service penetration and attach ratesSolution Selling & Commercial Management- Develop and position value-based service solutions aligned to customer fab operations, yield optimization, and uptime requirements- Lead or support commercial negotiations for service agreements, including pricing strategy, contract terms, and profitability targets- Manage full Quote-to-Cash (Q2C) lifecycle, ensuring compliance with internal financial and governance processesCross-functional Collaboration- Work closely with Account Managers, Field Service, Production Service, Service Marketing, Finance, and R&D teams to deliver integrated service offerings- Align with regional/global Service Sales Managers to standardize service scope, pricing frameworks, and execution strategies- Support regional leadership in structuring complex service deals and customized solutionsCustomer Engagement & Relationship Management- Build strong relationships with key stakeholders across customer organizations (engineering, operations, procurement, and management levels)- Conduct regular business reviews leveraging customer data, tool performance metrics, and service analytics- Drive customer satisfaction and retention through proactive engagement and continuous improvement initiativesStrategic Planning & Analytics- Analyze installed base performance, service data, and market trends to identify risks and growth opportunities- Develop and execute account-specific service strategies within complex, multi-site semiconductor manufacturing environments- Contribute to regional service business planning and forecasting
Benefit
【 What you will receive 】
- AWS: 1 month
- Global Bonus (Depending on Company & Individual Performance)
- Annual Leave: 18 Days (Maximum up to 21 Days)
- Medical Leave: 14 Days
- Car Allowance: S$1,290 (T&C Applies)
- Medical Benefits & InsuranceRPA & Artificial Intelligence EngineerID:37484
5,000 SGD ~ 6,500 SGDCentralJob Description
Our client is the market leader in semiconductor test systems and equipment. They are seeking for RPA & AI Engineer to join our Production Service Innovation team. In this role, you will work with experienced engineers and stakeholders to design and implement practical AI-driven automation solutions that improve business processes. This is an excellent opportunity to gain hands-on experience in AI, RPA, and real-world deployments.【Responsibilities】1. Identify & Analyze Automation Opportunities- Work with Production Service, Sales, and Operations teams to identify automation opportunities- Map existing workflows and propose AI + RPA solutions2. Develop & Prototype Solutions- Build proof-of-concepts using low-code tools (e.g., Power Automate, UiPath) or Python- Design end-to-end automation (e.g., AI data extraction → RPA execution)3. Design & Implement RPA Workflows- Develop bots for tasks such as data entry, reporting, and system integration- Ensure smooth integration with ERP/CRM systems (e.g., SAP, Dynamics 365)4. Integrate AI with Automation- Configure and apply AI/ML models (e.g., NLP, predictive analytics)- Embed AI APIs into RPA workflows for intelligent automation5. Monitor, Optimize & Improve- Track performance (accuracy, success rate, time saved)- Refine models, workflows, and automation logic based on feedback6. Documentation & User Support- Create user guides and training materials- Support users and troubleshoot automation issues7. Reporting & Innovation- Prepare reports on performance, ROI, and improvements- Stay updated on AI and RPA trends and recommend new solutions
Benefit
【 What you will receive 】
- AWS: 1 month
- Global Bonus (Depending on Company & Individual Performance)
- Annual Leave: 18 Days (Maximum up to 21 Days)
- Medical Leave: 14 Days
- Medical Benefits & InsuranceCustomer Service Representative (Collections)ID:37469
3,500 SGD ~ 6,000 SGDCentralJob Description
Our client is the market leader in semiconductor test systems and equipment. They are currently looking for a Customer Service Operations Representative (Collections).The Customer Service Representative (CSR) will support centralized collections operations within the global Accounts Receivable (AR) function. This role is responsible for managing a portfolio of accounts, ensuring timely collections, and collaborating with internal and external stakeholders to resolve payment-related matters. The CSR will also contribute to reporting, reviews, and process improvement initiatives.【Responsibilities】- Manage global Accounts Receivable collections for an assigned portfolio of accounts- Monitor and ensure KPIs for overdue balances and AR aging are met- Conduct follow-ups with customers on outstanding payments and resolve collection issues- Participate in AR review meetings with management and relevant stakeholders- Collaborate closely with Finance on payment applications and receipt clearances- Work with Sales, SADM, Support Teams, and Credit Department to address customer delinquency- Coordinate with internal and external stakeholders to resolve issues, disputes, and escalations- Respond to customer and bank enquiries in a timely and professional manner- Perform system-related transactions, including Oracle adjustments and customer refunds- Handle audit confirmations (statutory audits with auditors and balance confirmations with customers)- Support ad-hoc projects and initiatives to improve operational efficiency- Prepare reports, presentations, and analyses as required- Provide team support and backup when necessary
Benefit
【 What you will receive 】
- AWS: 1 month
- Global Bonus (Depending on Company & Individual Performance)
- Annual Leave: 18 Days (Maximum up to 21 Days)
- Medical Leave: 14 Days
- Medical Benefits & InsuranceAssociate EngineerID:34218
2,800 SGD ~ 3,200 SGDWestJob Description
Our client is the world’s largest company in manufacturing casino playing cards and related equipment. They are looking for Associate Engineers【What you will be working on】- Operate Machines and execute production as per production schedule and meet targeted output.- Perform initial level of troubleshooting of equipment-related problems to minimise downtime.- Interact with staff support to ensure a smooth and optimum level of machine operational efficiency.- Establish effective preventive maintenance.- To control the quality of outputs using advanced technologies.- To control the flow of various goods and materials through a digital quantity monitoring system.- Manage multiple priorities.- Other ad hoc duties
Benefit
【What they are offering】
- AWS
- Performance allowance up to SGD 300
- AL 14 days (max upto 21 days)
- Medical Leave
- Medical Insurance
- Lunch provided
- Company transportation is available from Jurong East MRT.【日系飲食】 寿司板前/ホールスタッフ ◎未経験歓迎！ ◎パート、時短相談可能♪ID:31071
3,000 SGD ~ 5,000 SGDCentralJob Description
シンガポールの日系寿司レストランにて寿司板前・ホールスタッフを募集しております。寿司を握ったことがない方や飲食店でのご経験がない方でもでも挑戦することができますので、料理や日本食にご興味ある方はご応募ください♪★☆★☆主な仕事内容★☆★☆★☆｟寿司板前｠-調理の準備や仕込み-寿司の調理全般-カウンター内での接客-閉店後の掃除、後片付け｟ホールスタッフ｠-料理の配膳-注文伺い-レジ打ち・会計処理-店舗の清掃、整理整頓
Benefit
【福利厚生】
AWS
家賃手当： 1000ドル
食事手当： 7ドル/1日
有給休暇： 7日
病気休暇： 14日
医療保険
制服支給
祝日は振り替え休日対応
週６日勤務・シフト制
