概述

• 薪资

  2,800 SGD ~ 3,500 SGD

• 产业类别

  Manufacturing(Pharmaceutical/Medical Equipment)

• 工作内容

  Our client is a leading Japanese medical manufacturer. The Technical Admin Executive will provide administrative support to Technical Department operations.
  
  Report to: Technical Manager
  
  【 Responsibilities 】
  - Manage all service calls and technical support inquiries from local customers, serving as the primary point of contact.
  - Prepare quotations for service contracts, spare parts, and ad-hoc service requests.
  - Maintain and update customer service contracts in the master list and CMMS.
  - Record newly purchased equipment (post-commissioning) in the warranty list and CMMS.
  - Monitor service contract periods and equipment warranty end dates, proactively notifying customers about renewals.
  - Generate work orders for service calls, preventive maintenance (PM), and equipment commissioning.
  - Maintain the monthly PM schedule list and coordinate with technical engineers to ensure timely equipment maintenance.
  - Process technical invoices for completed services and resolve any invoice discrepancies.
  - Liaise with the Finance team on technical invoice issues and the Operations team on technical purchase orders (POs) and quotations.
  - Maintain organized filing and record-keeping of all technical team documents (quotations, POs, invoices, service reports, and service contracts).
  - Support tender participation by identifying and providing necessary information for technical submissions.
  - Ensure the workshop area and office remain clean and organized.
  - Perform other duties as assigned.