概要

• 給与

  2,800 SGD ~ 3,000 SGD

• 業界

  Manufacturing(Electronics/Semiconductors)

• 仕事内容

  Our client, a Japanese manufacturing company, is seeking a Sales Assistant (1-Year Contract, Convertible to Permanent) to support their spare parts sales operations. The role includes handling customer inquiries, preparing quotations, coordinating deliveries, and providing exceptional after-sales support.
  
  This position reports directly to the Sales Director and Sales Manager.
  
  【 Responsibilities 】
  - Respond to client requests regarding spare parts and provide accurate information.
  - Work with relevant departments to acquire pricing and availability information.
  - Provide quick and accurate quotes for spare components.
  - Follow and track spare parts orders from receipt to delivery.
  - Ensure that parts are received according to the order specifications.
  - Coordinate client delivery schedules with logistics and warehouse staff.
  - Provide post-sale customer support, including answering questions and aiding with any difficulties or complaints about parts.
  - Ensure customer satisfaction by coordinating troubleshooting efforts with technical teams or departments as necessary.
  - Work with the technical and support teams to ensure that client concerns are resolved quickly and effectively.
  - Ensure that all required documentation, reports, and follow-up steps are performed within a timely manner.
  - Keep accurate records of customer orders, quotes, and delivery schedules.
  - Assist in tracking inventory levels and ensuring timely order fulfillment.
  - Any additional ad hoc duties allocated by Management on a regular basis.