Service Engineer (Warranty & Service)ID:36160

2,800 SGD ~ 3,500 SGDWest9日 前

概要

  • 給与

    2,800 SGD ~ 3,500 SGD

  • 業界

    Manufacturing(Automobile), Manufacturing(Machinery)

  • 仕事内容

    Our Client provides comprehensive material handling solutions, including the distribution of forklifts, warehouse equipment, and related parts. The incumbent will primarily support the Manager in planning and developing specific Dealer Support and Development Programs to ensure that dealer service quality aligns with company standards, supporting business operations and new product launches.

    【Responsibilities】

    1) Dealer Development (50%)
    - Support the reporting Manager to manage the dealer support and development activities such as planning & setting up yearly development/enhancement programs for specific dealers
    - Plan & execute training on new products for dealer
    - Prepare and review training materials
    - Plan and organize regional training for dealers based on training needs.

    2) Dealer Support (50%)
    - Assist the reporting Manager in managing and overseeing services.
    - Collaborate with Parts Sales & Machine Sales teams to provide technical support, conduct field visits, troubleshoot issues, and gather feedback for product improvement.
    - Manage the Dealer portal, ensuring timely and accurate dissemination of service information through Product Support Bulletins.

求めている人材

  • 応募条件

    【Requirements & Preferences】
    (Must)
    - Minimum Diploma in Mechanical/Electrical/Mechatronics Engineering or similar
    - Inexperienced candidates with outgoing personalities and a strong interest in servicing for Dealer Support are welcome! Training will be provided.
    - Candidates with servicing experience within the material handling industry or industrial equipment manufacturer/distributor industry are encouraged to apply as well
    - Solid understanding of mechanical systems and basic electrical installations.
    - Proficient in reading electrical wiring diagrams.
    - Willing to travel occasionally (subject to business needs)
    - Excellent communication in English and Mandarin is required to liaise with English and Mandarin-speaking stakeholders
    - Good software skills for technical bulletin/training material

    (Advantageous)
    - Experience working in a Japanese company is a plus

  • 英語

    -

  • その他言語

    -

その他

  • 福利厚生

    【What you will receive】
    - AWS
    - Variable Bonus (Depending on Company & Individual performance)
    - Annual Leave: 14 days (Max days 21)
    - Medical Leave: 14 days
    - Transportation Allowance: $130/month
    - Company transport provided, Boonlay, Jurong East, Woodlands, Yishun MRT
    - Hybrid work arrangement: 3 days Work From Home (WFH)

  • 就業時間

    9:00 ~ 17:45

  • 休日

    -

  • 職種