Customer Service Executive (Japanese Speaking)ID:36399

3,500 SGD ~ 4,000 SGDCentralabout 8 hours ago

Overview

  • Salary

    3,500 SGD ~ 4,000 SGD

  • Industry

    -

  • Job Description

    Our client, a global provider of end-to-end outsourcing services, is currently seeking a Customer Service Executive (Japanese Speaking) to join their team.

    【 Responsibilities 】
    - Validate business programs, orders, and contracts received via email.
    - Review agreements and orders to ensure compliance with legal requirements.
    - Provide timely updates and resolve customer queries within the stipulated timeline.
    - Respond to customer inquiries through email and live chat.
    - Handle escalations and deliver appropriate solutions in line with company guidelines.

Qualifications

  • Requirement

    【Requirements & Preferences】

    (Must)
    - Diploma in any field
    - Minimum 1 year of relevant experience
    - Fluency in English and Japanese (JLPT N1 proficiency) in speaking, listening, and writing to effectively communicate with customers
    - Willingness to work according to the Japanese public holiday calendar
    - Availability to work overtime during the last week of each month
    - Ability to perform in a fast-paced environment
    - Basic proficiency in computer skills

  • English Level

    -

  • Other Language

    -

Additional Information

  • Benefit

    【 What you will receive 】
    - AWS
    - Annual Leave: 14 days
    - Medical leave: 14 days
    - Medical Insurance
    - Adherence to the Japanese Public Holiday Calendar
    - Other benefits will be shared upon shortlisted

  • Working Hour

    09:00 ~ 18:00

  • Holiday

    -

  • Job Function

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