Overview

• Salary

  4,000 SGD ~ 5,000 SGD

• Industry

  -

• Job Description

  Our client, a renowned Japanese ramen chain, is seeking a Marketing Manager (Japanese speaking) responsible for developing and executing viral social media campaigns and content strategies.
  
  This position reports to the Head of the Marketing team.
  
  【Responsibilities】
  - Develop engaging video content aligned with brand goals, stay updated with trends, and create, edit, and analyze video performance.
  - Plan and execute multi-channel campaigns, seasonal promotions, and CSR initiatives, and analyze competitors and market trends.
  - Manage social media platforms, develop content calendars, run paid media campaigns, and optimize SEO.
  - Manage influencers, ambassadors, and partnerships to promote products, and collaborate with media for press releases.
  - Oversee food delivery platforms, minimize downtime, and optimize digital order assignment.
  - Handle customer feedback, ensure quick service recovery, and track sentiment trends to enhance satisfaction.
  - Develop crisis communication strategies, write press releases, and build relationships with media for positive coverage.
  - Manage loyalty programs, create personalized campaigns, and enhance customer lifetime value.
  - Track marketing metrics, prepare reports, and conduct post-campaign analysis to suggest improvements.
  - Lead the marketing team, promote creativity, provide professional development, and encourage collaboration.